Customer Case: Zimbabwe Client Purchases 1200×2400 Ball Mill
1. Customer Background
Our client from Zimbabwe operates a local mineral processing and beneficiation plant. With abundant ore resources, the customer requires reliable and efficient grinding equipment to support continuous production. High grinding efficiency, stable performance, and strong after-sales service were key purchasing criteria.
2. Customer Requirements
The customer needed a ball mill suitable for gold ore and other non-ferrous metals, with stable performance and fine output size. After detailed communication with our technical team and careful model selection, they chose the 1200×2400 ball mill.
3. Product Specifications
- Model: 1200×2400 Ball Mill
- Drum Diameter: 1200 mm
- Drum Length: 2400 mm
- Motor Power: 30 kW
- Feeding Size: ≤25 mm
- Discharge Size: 0.075–0.6 mm
- Capacity: 1.5–4.8 t/h
- Included Accessories: Main machine, motor, reducer, main bearing, liner, grinding balls, etc.
4. Packaging & Transportation
To ensure safe transportation, the machine was treated with anti-rust coating, and packed in standard wooden crates with shockproof reinforcement. The shipment was sent via sea freight to a designated port in Zimbabwe, followed by inland delivery arranged by a local logistics partner.
5. Customer Feedback
After installation and commissioning, the machine performed well in production. The grinding efficiency exceeded expectations, with stable discharge size and smooth operation. The customer also appreciated our prompt and professional after-sales support.
⭐ Customer Feedback:
“Your ball mill runs very smoothly, and the output is even better than we expected. We’re planning to order equipment for our second production line soon!”
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